LOYALTY PROGRAM

Member Rewards

At Suburban Lawn & Garden, we value our customers and love giving back through our Member Rewards Program—a local garden rewards program that thanks you every time you shop.
It’s our way of saying thank you for choosing local and helping your garden grow with us.

MEMBERSHIP FORM

WHY SIGN UP?

  • Earn 5% back in Suburban Rewards Dollars on your garden and home purchases—redeemable the very next day.
  • Receive exclusive member perks and seasonal offers via email.
  • Your rewards never expire.
  • Membership is completely free!

Simply present your Suburban Lawn & Garden Rewards Card or the phone number associated with your account at checkout. Your rewards will be ready to use the next day—helping you save more on plants, tools, and decor you love.

HOW IT WORKS

TERMS AND CONDITIONS

  • Rewards are issued at the time of sale and cannot be applied to previous purchases.
  • Membership is free and does not require an initial purchase.
  • Gift cards, clearance items, services, lawn maintenance, delivery fees, sales tax, commercial accounts, and employee purchases are not eligible for rewards.
  • Rewards for items tied to services (like delivery) are added after the order is complete.
  • Rewards earned on returned merchandise will be forfeited.
  • To participate, provide accurate and complete information via our online form or in-store at any Suburban Lawn & Garden location.

By enrolling in the Suburban Lawn & Garden Member Rewards Program, you acknowledge that you’ve read and agree to our terms and conditions. We reserve the right to alter or discontinue the program at any time.

DIDN'T RECEIVE YOUR REWARDS?

No problem! If you didn’t get your Suburban Rewards Dollars from a recent purchase, you can still claim them. Simply complete the Membership Form or email us at Rewards@SuburbanLG.com.

Please include your receipt details, such as the date of purchase and the JRNL# listed on your receipt. Once we receive your information, we’ll review the transaction and add the Rewards Dollars to your account.

ELIGIBLE PURCHASES

Rewards are earned on most merchandise purchases.

However, the following items are not eligible for rewards:

  • Clearance items
  • Gift cards
  • Returned merchandise (including trees and shrubs under warranty)
  • Services or lawn maintenance
  • Delivery fees
  • Sales tax

Please note: Rewards Dollars cannot be redeemed on the same transaction as Tree & Shrub Replacement Credits.

PRIVACY POLICY

Your privacy matters to us. We never share or sell your personal information—ever.
You’ll receive about 12–14 emails per year with exclusive offers and updates, and occasional mail from our secure site.

NEED HELP?

Have a question about your Suburban Lawn & Garden rewards or account?
Email us anytime at Rewards@SuburbanLG.com and we’ll be happy to assist.